Laurent JANSSENS - Adaptative/fast-operational Programme Manager/Interim Manager transforming your activities to achieve sustainable results. Post crisis management

BUSINESS CONSULTANT, with strong experiences in multiple sectors, in different types of organizations .

MY CORE COMPETENCES can be grouped in 6 pillars:

Programme/Project/Portfolio/PMO Management (incl. recovering failing projects and PM coaching)
Transformation/Change Management
IT Management, IT governance, CIO a.i./IT executive
Process Improvement/Quality Assurance Management
Risk Management/Audit/Security Policy Management
Sustainability, Corporate Governance, System thinking/systemic modelling, strategic foresight, Lecturer/training/Facilitator and sociocracy facilitator.

This combination of competences makes a full-stack/Swiss knife Interim Manager, with more than 30 years experience, able also to manage a crisis or post-crisis events, bringing back serenity.

HOW CAN I HELP YOU?

Being your partner in solving your challenges or implementing your strategy (related to organisation, processes, strategy , governance, compliancy, digitalisation, transformation and sustainability).

MY VALUES

Congruent & authentic
Change hacker/by-nature coach
Building trust relationship and shared vision
Open-minded, clear vision, humanist, good listener, dutiful
Curious/holistic/360° minded
Team player/Inter-discipline believer
Opale-thinker
System thinker/systemic analytics
Sense mindset
Governance ambidexter
"Box" claustrophobia
Digital savvy
Recovering trust and serenity

MY NEXT STEPS

Looking forwards to bring real added value in Advisory Boards or Boards of Directors in M/L Corporations.

Advocate sustainability (at any level including board level)

Be part of the next megatrend

Build the next step in your organization in PM maturity, through Project Management coaching

REFERENCES

I am pleased to provide plenty of references. But have already a look on my LinkedIn Profile (and the recommendations)

CONTACT INFORMATION

You can reach me out at : + 32 479 50 69 37 or Contacts@Sustain-it.Be

PDF VERSION

You can download this On-line CV in pdf version here below (right side)
Full version of my resume is on: www.laurent-janssens.eu (updated on a regular way)

Experiences

Context: Belfius Platform technology set-up a new operating model with their partners. The transformation programs aims to implement these operating model
Managing programs in the domains of service Engineering and workplace

Set-up of joint venture; Establish service portfolio; Sell services; Provide coaching to anyone managing a project

Context: as part of a larger organizational maturity transformation programme, Portfolio, Program and Project Management (3PM) practices have to increase in maturity.

In charge of the masterclass on systemic/strategic risk management course (DRM course)
In charge of the course "ESG risks", more particularly governance and societal/social themes

As Data Protection Officer, I help ETUC to improve their privacy footprint

Context: replacement a.i. of the Quality Systems & Reporting team lead, with purpose to establish a roadmap to improve technical and organizational capabilities inside the Quality department

Context: Ores aimed to hire a swiss-knife Project Manager ad interim, able to adapt & take-over any kind of projects
Projects in charge of:
- BI reporting for public lighting
- MIRO industrialisation (SAAS)
- ATRIAS Monitoring & Alerting

Context: to support the process-driven strategy, Service Now platform has been selected.
Project Manager to reset-up Service Now (core data) & coordination of ITSM process definition & Implementation

Context: Ypto aims to increase its maturity in Project Management in order to gain in predictability and improve trust with its partners and clients
Coaching to Project Managers
Process owner for "Project Initiating & Definition" process

Perform a system audit on Human Resource Management process, required by Data Protection Officer (DPO)

Context: in audit plan 2019, Internal Audit has to assess the risks re client Data
Provide independent insight to Management & Board how to change towards a "Data-centric" organization and assess the digital transformation steps
Perform the audit plan following D'Ieteren audit methodology

Context: an initiatie is ongoing to improve the maturity level on cybersecurity, for Ergo BE & DKV.
Establish at Policy level the Cybersecurity Policy, the threat model, the risk appetite statement and the governance

Context: Crowe expected to increase its portfolio of IT services and hired an head of IT services
Develop & maintain a portfolio of services
In charge of P&L for IT services (audit & risk)
Perform Audit of IT organisations, IT systems, process maturity
Sign off audit reports

Context: Internal Audit Manager was on pregnancy leave
Follow-up of Group audit action plans
Identify business risks and validate control measures for any new project
Establish updated DRP plan

Context: In its yearly audit plan, Internal Audit of D'Ieteren Auto has planned several assignments to audit the IT department and IT processes to provide reasonable assurance regarding the right processing of the margin for car selling
Manage the IT Audit assignments

Context: following territorality rules of GDPR, Cochlear BENELUX & CTV have to be compliant with the EU Global Data Protection Regulation
Provide advisory on privacy programme

GDPR Program Director/DPO a.i.

Croix Rouge de Belgique

November 2017 to September 2018

Consultant

Namur

Belgium

Context: CRB has to be compliant with the EU Global Data Protection Regulation as from May, 2018.
Steer and manage the GDPR programme for CRB (Blood transfusion and Humanitorian Direction)
Induce change for employees and volunteers through Prosci/Adkar on processes, systems, behaviors

CIO a.i. (IT Director ad Interim)

Croix Rouge de Belgique

March 2017 to November 2017

Freelancer

Namur

Belgium

Context: The CRB faced serious IT outages during a long period, with complete loss and withdrawal of IT management team as consequence; I intervened as CIO a.i in a crisis mode.

On the other side, in its strategic plan, the CRB expects to take the hype of the digital transformation
My role as CIO a.i was:
- to gain back acceptable level of trust (inside IT team but all across the organisation)
- to make the IT shop runs
- to establish an improvement roadbook and start implementing it
- Select the new CIO
I was also busy with projects like:
- GDPR
- Digital transformation (aka learning solutions)
- upgrade of windows infrastructure (DC, Exchange, WIFI)
- Stabilize Sharepoint platform
- Setting QlickView (BI) in place
- Selecting strategic suppliers as partners
- Implement practices and processes like Project Management, Portfolio management and service management

Context:
MLOZ/m-team (Health Insurance provider) implemented the IDIT package (Sapiens) and was preparing its roll-out plan
Steer different teams (BI, package implementation, template design, scanning, Infrastructure, release management, vendor) to stick within agreed-upon plan (circa 60 people)
Coordinate integration activities with other IT teams (eCommerce, Infrastructure, release management)
Align with business operational readiness activities
Report to Steering Committee (representing the different affiliates of MLOZ)

Programme Manager "Tools, Process, Project" in transformation programme

WorldLine

February 2016 to November 2016

Freelancer

Brussels

Belgium

Context: The "Merchant Customer services" (CS) department faced several challenges. To solved them, the transformation programme "Butterfly" had for objectives to:
- Reduce OPEX
- Increase customer satisfaction
- Increase employee pride
- Perform cross/up-selling sales
Coordinate the operational readiness activities inside CS for sales strategy (i.e., repricing, smartpay, etc...) or strategic programmes like VAT optin & Anti Money Laundering (AML);
Manage a portfolio of 15 concurrent digital transformation initiatives, from definition to implementation and deployment across CS organisation (incl. Selfcare solution, call center platform migration, outsourcing of supply chain element, operational readiness of CRM implementation, ...)
Implement lean practices to remove 11 customer frustrations

Context: Infrastructure services delivery managers are contact points between Application owners and infrastructure experts located in India
Serves as contact point for Technology Operations (supply chain and manufacturing) and Finance/SAP Application Owners
Ensure infrastructure work packages are delivered to Application Owners within agreed-upon budget/timeline (from technical design, solution delivery in the different environments till transition)
Manage end-to-end IT infrastructure projects (Bomgar, MIR3)
Act as transformation/improvement agent (including KPI, Configuration Management DB, service management role, transition)

Asset Quality Review (AQR) Programme Manager

ING

February 2014 to June 2014

Freelancer

Bruxelles

Belgium

Context: ECB – in his new model of supervision of pan european banks as decided by EU in November 2013 – set-up the Asset Quality Review (AQR) framework as pre-requisites for stress tests (published in Oct 14)
Manage end-to-end the program activities to ensure all involved team members (circa 350 people) are onboarded and the mandated auditors have the facilities and data on time to assess the asset quality as required by ECB/BNB
Managed Steering Committee (C level and head of departments)

Context: As financial institution, DLB has to report the state of its internal control to the Belgian National Bank, to be compliant with the Belgian Banking Law
Managed from end-to-end the collection of the different self-assessments filled in by the different department heads, challenged them, consolidated them
Prepared the findings and presented them to the senior management
Elaborate Management Summary to be presented to the Audit Committee, Board and BNB
Shared recommendations on process improvement suggestions for the complete process

Context: Ogone expected to professionalize its business processes and required to establish and deploy Incident/Service Request /Problem/Change Management processes
After the As-is assessment of processes in scope, develop the process artefacts (process flow, description, Roles and Responsibilities, requirements for tool, KPI definition, underlying procedures, linking with existing processes, ..), pilot the process, deploy it in the whole organization
Perform behaviour change (based on ADKAR) to deploy the processes
Coach junior project coordinators of deployment/roll-out projects of Incident Management Tool (Efficy). Act as expert on process management for other processes

As Program Risk Manager of the project Héraclès (at Tectéo- Utilities), identify and monitor the risks, with mitigation action plan to track
Act interim as crisis Manager/program manager to get programme back on track (SAP one in Utilities sector: PP, PM, IZU)
Focus on blueprint and data migration

Quality Assurance Manager Utilities/Process expert/PM Coach

NRB

June 2011 to May 2013

Freelancer

Herstal

Belgium

Context: NRB expected to increase its portfolio of customers and for this, required to professionalize some management practices in engineering and project management.

Main objectives: reduce bugs in production and improve predictability
Define the Quality Assurance (QA) process with supporting tools (including QA reporting)
Being the process owner for the whole organisation (for risk management, lessons learned and organizational improvement management, milestone review): defining the process (with process team), piloting it and deploying it
As Program Risk Manager of the project Héraclès (at Tectéo/Resa+- Utilities), identify and monitor the risks, with mitigation action plan to track
Act as interim crisis Management the Program Héraclès to get projects back on track (SAP one in Utilities sector)
Provide coaching to project teams (incl. for any new improvement)

Context: due to the failure of the large programmes, the Board required an audit. Therein, it was stated that the Financial department had to be a challenger and to enforce its oversight role.
My role was to propose this improvement roadmap on behalf of the head of Financial Reporting
Establish a roadmap of initiatives for improvements (control environment, project monitoring and portfolio oversight)
Coordinate the changes/transformation for the financial project reporting (direct expenses instead of ABC model)
Perform gap analysis (AS-IS/To-Be) of end-to-end process for outsourcing
Provide advice on IT Governance issues (benefit management, portfolio management).

Context: Altran aimed to develop a portfolio of services, wherein IT governance was one of the premium offerings. This required team up competencies in this area
Establish the vision regarding IT governance
Develop and implement the IT governance practice plan, agreed with CEO and senior consultants
Develop the service offerings related to “IT Governance” (alignment, outsourcing strategy, compliancy/IT risk management, value management)
Participate in events (Isaca round table) as speaker
Facilitate workshops with customers/prospects in pre-sales;
Respond to bids, pre-sales activities
Provide training on COBIT and Audit approach
Increase competences in IT governance (for consultants and business managers)

Senior Quality Assurance Consultant/Coach PM

Euroclear

April 2009 to September 2010

Consultant

Brussels

Belgium

Perform Quality Assurance assessments for strategic programmes and Legacy projects (packages, infrastructure, business applications, etc);
Report results to Programme managers and Programme Sponsorship Committees;
Collect Lessons Learned as input for process improvement programme;
Review Statements of Work for outsourced (offshored) projects ;
Set-up and deploy the Quality Management System
Work in close collaboration with Risk Management and Audit, to get aligned with findings and recommendations

Context: Euroclear had to be compliant with Belgian Banking law (Art. 20)
Provide training on COBIT
Perform gap analysis between COBIT control objectives and organisation practices, through workshops and interviews
Assess current maturity level
Define key control objectives
Participate in CMMi implementation, to leverage the two initiatives
Own the COBIT implementation plan

Context: Make sure 1,500 clients world-wide (major Financial Institutions) are ready to deploy strategic Programmes (CCI)
Plan and coordinate cross-activities for major business teams (marketing, legal, Customer services, ...) to ensure client readiness
Coordinate between involved departments readiness activities for major milestones
Identify issues and resolve them, tracking until closure, with appropriate governance

Governance advisor and IT management coach

VPK Packaging

December 2007 to December 2008

Consultant

Aalst

Belgium

Context: VPK Packaging group expected to dubble its turnover by 200% in the coming years (green field/M&A)

How will the IT organization be ready to support this consequent growth? Has the IT to be central or decentral?
Perform As-is analysis based on COBIT, P Weill framework
Facilitate workshops to identify which appropriate governance bodies are needed
Describe the governance processes
Develop the RACI and Terms of Reference for major actors
Coach IT managers for all IT management processes (reporting, configuration mgt, communication with stakeholders, etc)

Portfolio Manager/PMO responsible

Delta Lloyd Life

March 2008 to September 2008

Consultant

Bruxelles

Belgium

Context: Due to the M&A with Swiss Life Belgium, IT manager had to free up her time for preparing a smooth integration
As owner of the Project Management Methodology, propose and implement improvements and deploy them
Participation in task forces for Integration of projects after acquisition (SLB)
Consolidate states of projects and present findings to the Corporate steering chaired by Executives
Provide coaching to Project leaders and application managers (estimation process)
Review and final checkpoint of business cases
Set-up the SEPA initiative

Senior Quality Assurance Consultant/Coach PM

Euroclear

January 2007 to March 2008

Consultant

Brussels

Belgium

Perform Quality Assurance assessments for strategic programmes and Legacy projects (packages, infrastructure, business applications, etc);
Report results to Programme managers and Programme Sponsorship Committees;
Collect Lessons Learned as input for process improvement programme;

Context: AXA was quoted to the NY Stock Exchange and as such, had to be compliant with SoX act (S 404).

This regulation had a strong impact on the IT department, through the compliancy of IT General Controls and IT Entity level Controls as part of the Management practices
Establish SOX Key Controls, linked to the stage to be applied the latest in the Project & Application Life cycles
Define SOX Test Strategy
Establish and maintain SOX documentation (SOX control objectives)
Train the SOX auditors (members of QA team) to the SOX tests to perform
Consolidate reports for IT Executives & Axa SOX Prgoramme Manager,

Track deficiencies, till closure
Own the transformation plan to instil SoX practices in the whole IT department

Quality manager for Architecture department

AXA

September 2005 to December 2005

Consultant

Brussels

Belgium

Context: each IT department had an assigned quality manager to implement CMMi model
Plan and organise the activities of the Quality Assurance coordinators
Provide support and coaching for architecture teams with regard to process improvement (integration with Togaf framework)
Act on behalf of the IT department Quality Manager and participate on the QA staff meeting

Context: AXA expected to get Level 2 of CMMI by applying the practices of the level 2 process areas (including Product & Process Quality Assurance - PPQA)
Following CMMi framework, organise quality audit assessments (gathering information, kick off, field work, reporting, closure)
Coach junior internal auditors to improve their QA audit skills to be compliant with PPQA process area
Report structural issues and recommendations to IT department Managers

Context: Soficom aimed to create a "shared service" for IT from skratch
Ensure IT alignment between holding and subsidiaries
Negociate ICT decisions in front of holding’s Executive Committee
Define ICT strategy on the level of the holding and deploy it
Define ICT policies
Manage ICT resources :
Steer development and deployment of home-made applications and IT infrastructure
Final IT decision maker for acquiring a package and deploying solutions
Act as architect
“Technology wake-up”

Security Policy Programme Manager

Banksys (Now Wordline)

October 2000 to July 2001

Full-time

Brussels

Belgium

Context: Banksys, as leader of the Secured Electronic Fund Transferts aimed to ensure all employees applied secured practices in their daily activities
Put in place a local security organisation following ISO TR 15400 (Security Charter)
Created the concept of Banksys citizens (awareness on security practices)
Establishing the corporate IS Security Policies (based on BS 7799 and ISF) and underlying artefacts
Deployment: awareness, discussion with the labour unions, start-up of IT projects impacted by the policies, etc

Context: Banksys - as a subsidiary of a consortium of Financial Institutions had to have an independant audit
Establish and obtain commitment on the Audit charter;
Establish the yearly audit plan with heads of departments based on risk assessment
Perform audit assignments (financial, operational, IT, security)
Report to the Audit Committee and to the CEO

Context: The Y2K migration was nearly finalised but how the Y2K should be organised was late in scope of the projets
Project Plan development and kick-off meeting to obtain commitment (and involvement) on the approach
Plan the transition activities: dry run, fall-back scenarios, cross-team coordination
Develop an integrated corporate test plan (coordination between the different departments);
Crisis centre creation
Y2K steering Committee member;

Education

Blended course on system thinking and system dynamics, with practical cases, modelling

This is the chatper zero Brussels flagship climate training & networking program for directors and full boards. It includes 8 workshops and a site visit professionally facilitated and supported by recognized experts and thought leaders.

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Guberna is the professional organization for independant Board members and provide formations for Director & Board Effectiveness.

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Guberna is the professional organization for independant Board members and provide formations for Director Effectiveness

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Certification preparation based on ADKAR & Prosci Approach (change management)

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Introduction à la sociocratie

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Certification

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Certification

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Certification

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Preparation to the CISA
review of the main COBIT processes

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5 year as civil engineer (Ir), with focus on mechanical engineering and automatisation.
End testimonials based on calculation of flexible bodies

Skills

English

Advanced
French

I learned French as from my six years old, when I went to a French school. I did all my studies in French. I read regularly in French

Expert
Dutch

Dutch was my native/first speaking language. I pursued to talk Dutch with my parents and kids

Advanced

Banking & financial services

Private Banking; Corporate; Credit Management; ePayment; Settlement; Custody;

Advanced
Insurances

Good
Life sciences

Advanced
Utilities

Tecteo, Vivaqua, SWDE, ORES. Knwoledge of Atrias & Public Lightings

Good
Healthcare Institutions

Good
Non Governmental Organizations

International Federation; Rescue management; Training Institute; Help to refugiees; Blood Management, Restoring Family Links; Humanitorian activities

Good
Transport

Railway

Advanced
Construction/Real Estate

Real Estate; General building project management; Timely associations; large infrastructure building

Good
Public sector

Etnic, RTBF, Ores

Advanced
Manufacturing

Pharma site; Packaging

Good
Medical devices

Hearing loss

Intermediate
Audit office

Crowe Be

Good
Retail

D'Ieteren

Intermediate
Education

Good
Media

Good

Change Management

ADKAR, Change Conscious Leader, ..
Used since 2001 as Security Officer but gained richful experiences all across later assignments (QA coach at Axa, SOX implementation, CLient readiness at euroclear, QA mgr at NRB, Programme manager at Wordline, Ogone, Process manager at Euroclear, GDPR programme mgr, ...

Advanced
System Thinking

Under mentorship by Jos de Neve and board member of the Cognitive Knowledge Lab

Advanced
Prosci/ADKAR

Certified on 2018 Feb, 2nd by Nexum

Advanced
Facilitation

5 why's, Ishikawa, 6 thinking hats

Advanced
Conscious change Leader methodology

See Dean Anderson approach

Good
Digital Transformation

Advanced
Process Management

ITIL, Finance Management, Learning Management System, ...

Advanced
Scaled Agile FrameWork (Safe)

Followed the course by Adjugo on 2017, Nov

Good
Collective Intelligence

Sociocracy

Good
Sociocraty

Good
Training provider
- COBIT
- Governance
- Estimation technics
- Green IT
Advanced
Lean

Certified Lean IT

Advanced
Coaching/Mentoring

Advanced

Portfolio Management

Expert
Managing Successfull Programme

Advanced
Programme Direction

Advanced
Roadmap design

Good
Coach in Project Management

Ypto, Delhaize, NRB, AXA, Euroclear, Wordline

Expert
PMO set-up

Project consolidation, Cost control, Owner of methodology, benefice management/Value Management. See also article: https://www.linkedin.com/pulse/pmo-pso-portfolio-management-game-7-differences-laurent-janssens/

Expert
Recovering failing projects

Expert
IT Project Management

BI, Packages, COTS, home-made,

Expert
Project Management

Package implementation, Application development, Transformation/change management, Infrastructure implementation, Operation improvements, Migrations

Expert
Service Management

ITIL, Incident management, Service catalogue, Release management, Problem management (anticipative, corrective)

Advanced
Agility

Scrum, Kanban, SAFe, Holocracy/Sociocracy

Advanced
Package/COTS implementation

UCB, SOFICOM, Croix Rouge, Tecteo (NRB), MLOZ; Euroclear: involved in COTS methodology. See also LinkedIn article: https://www.linkedin.com/pulse/how-implement-smart-way-package-cots-laurent-janssens/

Advanced
PMBOK

Advanced
Prince2

Advanced
Green PM

Advanced
PM²

Used at Ypto & NMBS

Advanced
Project Management Tools

MS Project; Service Now ITBM; PlanView; Sciforma

Advanced
Scrum

Followed the course in 2017 Nov. To pass certification
Used in Ingenico, Croix Rouge de Belgique

Advanced
Capacity management

Advanced
Demand Management

Advanced

IT strategy

Advanced
IT governance

Value Management; Outsourcing strategy; Portfolio management; Value Management; IT mission; Compliancy

Expert
Manage developments

SCRUM; . NEt

Advanced
Manage infrastructure

VMWare, Citrix, Wintel, Windows Servers, Network, Firewall,

Good
Manage service desk

Good
COBIT

Expert
ITIL

Advanced
CMMI

Advanced
Enterprise architecture

Good
DRP implementation

Set-up DRP project

Advanced
Information management

Advanced
Data Governance

Good
Migration Strategy

SAP (Tecteo); SAPIENS (MLOZ); Mergers take over (SOFICOM, DLL)

Advanced
Disruptive technologies

IoT, Big Data, IA, bots, ...

Advanced
Sourcing strategies

Advanced
Testing management

Good
Business Intelligence

Cross BI @Ores

Good
Workplace management

Good

Risk Management
- Process owner of project risk management
- Operational risk Manager in Bank
Advanced
GDPR

Global Data Protection Regulation, member of DPO cricle

Expert
Audit

Certified Information System Auditor (CISA)

Expert
Assessment

Advanced
Security management

Establishing security Management System

Advanced
Compliance projects

AQR, SOX, GDPR, Art 20 Belgian Banking Law, DORA principles

Expert
Strategic Risk Management

Good
Systemic Risk Management

Good
Quality assurance

CMMI, Coach QA,

Advanced
GAMP

Good
Sarbanes Oxley

Project Manager on IT side for AXA

Good
Crisis Management

Good
ESG Risks

Good
NIS

Advanced
Dora

Limited involvement at Belfius. But solid track in compliance projects and Control Objectives implementations

Good

Sustainability in boards

Chapter zero journey, Guberna events, ESG risks at Ichec
Sustainability transformation

Good
IT sustainability

Manifesto; roadmap definition; Transformation

Good
Green IT

Advanced
Circular economy

Advanced
Waste Management

Good
ESG risks

Advanced
Non Financial reporting

Good

General Management

Advanced
Strategy

Advanced
Corporate governance

Certified director Effectiveness & Board effectiveness by Guberna, regular participation at Guberna events, support through Toolbox

Good
Strategic foresight
Scenario Management

Bid offering/RFP answering

Good
Prospection

Intermediate
Service Design

See Crowe BE: DPO-As-A-Service, NIS, Organizational Security

Good
Go-To-Market

Intermediate

Interests

Board Member of the Cognitive Knowledge Lab (CKL)/Be systemic, promoting a systemic approach of complex systems
Professional alumni's: Cercle du Lac, CIO Club Wallonie-Bruxelles/Cercle du numérique, PMI, ISACA, Vlerick Alumni, Guberna Alumni, DPO Circle
Advisory to management of social organizations on volontarian basis, through Toolbox (La Clé, Donut Brussels, Le Grand Bois Commun)
Board member of ZenAttitude : a team of Relay for Life in Braine-l'Alleud

Jogging
Walking/trekking
Yoga/Mindfulness
Biking

To cook & discover fine wines with the cooking
From time to time a good movy or theatre

Any type, with a small preference for thrillers and history novels
Management books
Cartoons
Newspapers

Votre navigateur est obsolète !

Platform Transformation Program Manager

Project Companion coach

Portfolio, Program & Project Expert

Lecturer

Data Protection Officer (DPO)

Quality Systems & Reporting Interim Manager

Senior Project Manager

Project Manager Service Now Implementation

Project Management coach/Process Owner

IT audit consultant

IT Audit Manager ai

CyberRisk Advisor

IT Risk & Audit Director

Audit Manager a.i.

IT audit Manager (a.i)

GDPR Senior consultant (Part-time)

GDPR Program Director/DPO a.i.

CIO a.i. (IT Director ad Interim)

Steam Programme Manager

Programme Manager "Tools, Process, Project" in transformation programme

Infrastructure service manager

Asset Quality Review (AQR) Programme Manager

Risk Manager

Process Manager

Program Manager a.i. (Utilities)

Quality Assurance Manager Utilities/Process expert/PM Coach

Cost Process Manager

Practice Leader "IT Governance"

Senior Quality Assurance Consultant/Coach PM

COBIT expert

Business Programme Manager

Governance advisor and IT management coach

Portfolio Manager/PMO responsible

Senior Quality Assurance Consultant/Coach PM

Sarbanes-Oxley (SoX) Project Manager

Quality manager for Architecture department

CMMI/QA Auditors Coach

Group IT Director

Security Policy Programme Manager

Audit Manager

Year 2000 Programme Manager

Be Systemic

Chapter Zero

Guberna

Guberna

Nexum

Guy Veny

Dean Anderson

Bayard

Vlerick

Vlerick

BCS

UAMS (Antwerpen)

Faculté Polytechnique de Mons

Languages

Multi-Sector

Transformation

Programme Management

IT Management

Risk Management

Sustainability

Governance

Sales and Marketing

Social

Sports

Going out

Literature